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Why the dishwasher shows F11
The word outlet in the name matters: the machine is having trouble sending water away. The manuals describe F11 as a water outlet fault (drain) for the DBI664 XXL and DBI564 series.
Likely cause
- Debris sitting in the drain pump is given as a cause of water staying above the filters, and the action is to clean the drain pump.
- The DBI565 manual adds that a blocked drain pump produces either the water outlet fault or the BLDC drain pump fault message.
Unblocking the drain pump
- Remove the coarse filter and the fine filter.
- Take off the drain pump stop.
- Spin the pump wheel with your fingers so anything wedged in it comes free.
- Refit the stop and the filters.
Filter check
The manual also points to the troubleshooting row for water left above the filters: clean the coarse and fine filters. The DBI664 manual asks you to confirm the filter sits correctly, with its handle locked in the stop position and pointing straight out from the dishwasher.
If F11 shows up again after all this, a technician should look at the machine.
Compare with these codes
- F68: the BLDC drain pump fault, tied to the same pump blockage
- F12: the inlet fault, where water arrives rather than leaves
- F10: the overfilling message
Bay Area dishwasher service
A repeat F11 is a job for a technician visit; ring (415) 993-3547 to set up Asko dishwasher service in San Francisco or elsewhere around the Bay Area. Have the model number ready and describe which filter and pump steps you went through. You can read about Asko dishwasher repair on its own page.
Model compatibility: Asko reuses codes across series and model years, so F11 may mean something different on another appliance or generation. Confirm this against your model’s documentation and record your full model number before acting.
